You can call me crazy, I don't care, but I think Zappos Core Values are awesome! They work for any business, but I think they also work for the field of education, and Woodlands specifically! As I formulate and articulate what exactly is the "Woodlands Way?" I think many, if not all, of the Zappos Core Values reflect the Woodlands Way. And this is only from my brief perspective. Take a look at the graphics. Would you agree?
Character education pillars are nouns, and that's fine, but what I like about the core values for kids is that (1) it's written in an active, not passive voice, and (2) it has a very positive connotation, a call to action that cannot be misunderstood in any situation---business, education, or inter-personal relationships!
Tony Hsieh, CEO of Zappos.com, Inc. writes:
"So what is the Zappos culture? To me, the Zappos culture embodies many different elements. It’s about always looking for new ways to WOW everyone we come in contact with. It’s about building relationships where we treat each other like family. It’s about teamwork and having fun and not taking ourselves too seriously. It’s about growth, both personal and professional. It’s about achieving the impossible with fewer people. It’s about openness, taking risks, and not being afraid to make mistakes. But most of all, it’s about having faith that if we do the right thing, then in the long run we will succeed and build something great. Our culture is based on our 10 core values.
Unlike most companies, where core values are just a plaque on the wall, our core values play a big part in how we hire, train, and develop our employees. In addition to trying to WOW our customers, we also try to WOW our employees and the vendors and business partners that we work with. We believe that it creates a virtuous cycle, and in our own way, we’re making the world a better place and improving people’s lives. It’s all part of our long term vision to deliver happiness to the world."
I investigated a little further and found questions that Zappos asks the people they hire. Still interested? Take a look at the links below. I've been asked unusual questions in an interview, but maybe not this unusual. I wonder if we are preparing our students for the Zappos world, and being able to articulate their own core values?
Link to article
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